Welcome to www.groovechic.shop ("Site"). By accessing or using this Site, you agree to be bound by these Terms of Use ("Terms"). These terms govern your interaction with our creative platform specializing in dreamy holiday cards and heartfelt greeting solutions. Please read them carefully before making any purchases.
The Site is designed exclusively for personal, non-commercial use by individuals seeking unique celebratory expressions. You expressly agree not to: (1) utilize automated bots or scraping tools to extract design elements (which would compromise our carefully crafted collections), (2) engage in commercial reproduction of our copyrighted card designs (as we maintain strict quality control through direct sales), or (3) interfere with site operations through any means (including but not limited to manipulating ordering systems or disrupting checkout processes). Violations may result in immediate account termination and legal action to protect our creative integrity.
All visual and textual content displayed on the Site—including but not limited to card designs, poetic verses, illustration styles, and seasonal collections—constitutes the exclusive intellectual property of www.groovechic.shop or its authorized licensors. This encompasses our distinctive artistic aesthetic, proprietary printing techniques, and creative concepts which are protected under international copyright and trademark laws. Any unauthorized reproduction, modification, distribution, or commercial exploitation of this content—whether for educational, competitive, or personal purposes—is strictly prohibited without our express written consent.
While we make every effort to ensure complete accuracy in product representations—including color fidelity (noting that monitor calibrations may vary), precise dimensions (with detailed size specifications provided), and material disclosures—occasional variations may occur in our handcrafted collections. We reserve the unilateral right to correct any discovered inaccuracies (such as misrepresented design elements or pricing errors) without prior notice, and may consequently cancel affected orders at our discretion. In such cases, customers will receive prompt notification and full refunds processed within 3-5 business days.
To maintain equitable access to our limited-edition holiday collections, we may implement purchase restrictions on select designs (particularly during peak seasons). We expressly prohibit commercial-scale orders and reserve the right to cancel any transactions exhibiting characteristics of resale activity (including but not limited to bulk purchases of identical designs, suspicious payment patterns, or shipping to commercial addresses). Our boutique exists to serve individuals who appreciate the artistry behind each creation.
All orders undergo meticulous quality inspections before dispatch. Processing typically requires 3-5 business days (excluding weekends and holidays) to ensure each product meets our exacting standards. During peak holiday seasons (November-January), processing times may extend to 5-7 business days. International shipments may require 14-28 business days for delivery, subject to customs clearance procedures beyond our control. Customers will receive shipment tracking information via email once their order enters the fulfillment pipeline.
We offer a 21-day return window from the delivery date for unused greeting cards in their original protective packaging. Personalized or custom-designed items are final sale. Return shipping costs are the customer's responsibility unless the return results from our error. Refunds will be processed within 14 business days of receiving the returned merchandise at our facility. For hygienic reasons, opened stationery sets may only be returned if all original packaging remains intact. Exchange requests are subject to current inventory availability.
The Site may feature curated links to complementary stationery resources, artistic inspiration platforms, or greeting card industry publications. These third-party resources operate independently from www.groovechic.shop, and we expressly disclaim responsibility for their content accuracy, privacy practices, security protocols, or transactional reliability. We encourage users to thoroughly review all third-party terms and conditions before engaging with external platforms.
The Site and all its content are provided on an "as available" basis without representations or warranties of any kind, whether express or implied. We do not guarantee: (1) uninterrupted site accessibility (particularly during holiday rush periods), (2) perpetual inventory availability of specific designs (as many are seasonal productions), or (3) absolute immunity from technological disruptions that may temporarily affect browsing or purchasing capabilities. Customers assume all risks associated with electronic commerce transactions.
To the maximum extent permitted under applicable law, www.groovechic.shop shall not be liable for: (1) carrier-related delivery delays (including but not limited to weather disruptions, customs holdups, or logistical errors), (2) inventory unavailability following order placement, (3) consequential damages arising from Site usage (such as missed greeting occasions from temporary service interruptions), or (4) third-party actions involving our products. This comprehensive limitation applies regardless of whether we were advised about potential damages.
We reserve the right to modify these Terms periodically to reflect operational evolutions, legal compliance requirements, or enhanced customer service protocols. Material changes will be conspicuously posted on the Site with a minimum 30-day advance notice before taking effect. Continued use of the Site following such modifications constitutes irrevocable acceptance of the revised terms—essential for maintaining our commitment to transparent business practices in the creative greeting industry.
For questions regarding these Terms or any other inquiries, please contact our Customer Experience team at [email protected]. We typically respond to substantive inquiries within 48 hours, with extended response times during holiday seasons.
