At www.groovechic.shop ("we", "our", "us"), we are committed to protecting your privacy while delivering magical greeting card experiences. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website, make purchases, or engage with our creative services.
By accessing or using our website, you consent to the data practices described in this policy. If you do not agree with any aspect of this policy, please discontinue use of our services immediately.
We collect various categories of personal data to create personalized greeting experiences:
Identification Data: Full name, email address, and shipping addresses required for order processing and delivery verification of our handcrafted cards.
Financial Information: Encrypted payment details processed through PCI-compliant gateways for secure transactions.
Creative Preferences: Records of card designs selected, personalization requests, and special occasion details for customized service.
Technical Data: Device identifiers, IP addresses, and cookie data collected through automated tracking technologies.
Message Content: Personal greetings and dedications you provide for card customization (stored securely until delivery completion).
Your information enables us to deliver heartfelt creations through:
Order Execution: Processing payments, arranging shipments (processing time: 3-5 business days; 5-7 business days during peak seasons), and managing our generous 21-day return policy from delivery date.
Personalization Services: Creating custom card designs based on your specified occasions and preferences.
Service Enhancement: Analyzing browsing patterns to optimize our creative offerings and website experience.
Security Protocols: Implementing fraud detection systems to protect sensitive data in our whimsical wonderland.
Legal Compliance: Meeting tax obligations and regulatory requirements for international shipments.
We maintain strict confidentiality while collaborating with:
Artisan Partners: Selected printing specialists receiving only necessary production information.
Logistics Providers: Trusted delivery services receiving limited shipment details for safe card transportation.
Payment Processors: Certified financial institutions handling transaction authorization without storing full payment details.
Legal Authorities: Disclosure only occurs when mandated by court orders or governmental regulations.
We never sell customer information or creative content to third parties.
Our cookie framework enhances your browsing experience:
Essential Cookies: Session management for uninterrupted design customization.
Preference Cookies: Storage of design selections and occasion preferences.
Analytical Cookies: Collection of aggregated usage statistics to improve our creative offerings.
Cookie controls are available through our preference center, accessible via website footer.
We protect your data with:
Transport Layer Security (TLS) encryption for all data transmissions.
Secure storage of personal messages and customization requests.
Regular security audits of our systems.
While we implement rigorous safeguards, absolute security cannot be guaranteed for electronic communications.
Subject to regulations, you may exercise:
Access Rights: Request copies of personal data in machine-readable format.
Rectification Privileges: Update information through account settings.
Erasure Requests: Demand deletion where legally permissible.
For assistance, contact us at [email protected].
Our website may contain links to complementary services. These external sites operate under independent privacy policies.
This Privacy Policy undergoes periodic review. Significant modifications will be announced through website notices. The "Last Updated" date indicates the most recent revision.
